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ICISF Peer Support Training

Group Hug

Assisting Individuals in Crisis & Group Crisis Intervention

This course combines ALL of the content of ICISF’s Assisting Individuals in Crisis & Group Crisis Intervention courses.

Crisis Intervention is NOT psychotherapy; rather, it is a specialized acute emergency mental health intervention which requires specialized training. As physical first aid is to surgery, crisis intervention is to psychotherapy. Thus, crisis intervention is sometimes called “emotional first aid”. Designed to present the core elements of a comprehensive, systematic and multi-component crisis intervention curriculum, this course will prepare participants to understand a wide range of crisis intervention services for both the individual and for groups. Fundamentals of Critical Incident Stress Management (CISM) will be outlined and participants will leave with the knowledge and tools to provide several group crisis interventions, specifically demobilizations, defusings and the Critical Incident Stress Debriefing (CISD). The need for appropriate follow-up services and referrals when necessary will also be discussed.

This course is designed for anyone in the fields of Business & Industry Crisis Intervention, Disaster Response, Education, Emergency Services, Employee Assistance, Healthcare, Homeland Security, Mental Health, Military, Spiritual Care, and Traumatic Stress.

Program Highlights:

  • Psychological crisis and psychological crisis intervention

  • Resistance, resiliency, recovery continuum

  • Critical incident stress management

  • Evidence-based practice

  • Basic crisis communication techniques

  • Common psychological and behavioral crisis reactions

  • Putative and empirically-derived mechanisms

  • SAFER-Revised model

  • Suicide intervention

  • Relevant research findings

  • Large group crisis interventions

  • Small group crisis interventions

  • Adverse outcome associated with crisis intervention

  • Critical Incident Stress Debriefing (CISD)

This course is available in 2 formats - 3 day and 4 day. The 4 day allows for more in-depth instruction as well as more group 'table top' exercises. 

DSHS Approved for 24 -32 hours CEU

$325 for 3 day version (24 hours)

$475 for 4 day version (32 hours)

25% of sales of these courses are donated to our partner Humane H.E.L.P. to help support their peer support network and provide resources to Animal Welfare Professionals. 

This class is ideally suited for:

  • Anyone who works in animal welfare in any capacity!

  • Supervisors in animal welfare

This course is taught by Cathy Bustos.

Cathy is a certified Peer Support Counselor and instructor for the International Critical Incident Stress Foundation, Inc. Along with her husband Javier, she has traveled all over the country to help law enforcement and animal welfare professionals with understanding the importance of mental health and the best ways to take care of yourself, co-workers, volunteers, and staff.


Cathy has over 25 years in law enforcement and is a certified Master Peace Officer. She is a published author of articles addressing mental health in law enforcement, and is an active peer support member who deploys across Texas and the U.S. to provide support after critical incidents.

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